Frequently Asked Questions
KW Mitsubishi Frequently Asked Questions
Have questions about buying, financing or servicing a Mitsubishi? At KW Mitsubishi in Kitchener, Ontario, we help drivers throughout Kitchener-Waterloo and surrounding communities, including Cambridge, Guelph, Elmira and New Hamburg. Explore answers to common questions about new Mitsubishi SUVs, plug-in hybrids, pre-owned vehicles, financing, trade-ins, maintenance, tires and genuine Mitsubishi parts.
New Mitsubishi Vehicles and Shopping
What new Mitsubishi vehicles can I shop for at KW Mitsubishi?
We offer a selection of new Mitsubishi vehicles, including SUVs and crossovers such as the Outlander, Outlander PHEV, Eclipse Cross and RVR. Browse our new Mitsubishi inventory to explore current listings, available trims and vehicle details.
What is the difference between the Mitsubishi Outlander and Outlander PHEV?
The Mitsubishi Outlander uses a gasoline powertrain, while the Outlander PHEV combines a gasoline engine with plug-in hybrid technology that allows electric driving under suitable conditions. You can explore our Mitsubishi model lineup to learn about features, powertrains and available configurations before choosing the model that suits your driving needs.
What is Mitsubishi Super All-Wheel Control (S-AWC)?
Mitsubishi Super All-Wheel Control (S-AWC) is an advanced vehicle dynamics system designed to help manage traction, stability and handling through coordinated control of available drivetrain and braking systems. The technology and available drive modes vary by model and trim, so explore our Mitsubishi models or speak with our team about a specific vehicle.
Can I reserve an incoming Mitsubishi or inquire about a factory order?
Yes, our sales team can help you explore incoming inventory, reservation opportunities and factory-order options when available. If you're looking for a particular Mitsubishi model, trim or colour, contact KW Mitsubishi to discuss availability and next steps.
Pre-Owned and Certified Pre-Owned Mitsubishi Vehicles
Does KW Mitsubishi sell used vehicles from other manufacturers?
Yes, our pre-owned inventory includes Mitsubishi models along with used cars, SUVs, trucks and crossovers from other manufacturers. Browse our used vehicle inventory to compare available makes, models, kilometres, features and prices.
What is a Mitsubishi Certified Pre-Owned vehicle?
A Mitsubishi Certified Pre-Owned vehicle is a qualifying used Mitsubishi that meets the manufacturer's certification requirements and completes a detailed inspection process. Eligible vehicles include program-specific protection and ownership benefits, which you can review on our Mitsubishi Certified Pre-Owned program page.
Can I request a CARFAX Canada report for a used vehicle?
Yes, our pre-owned vehicle listings provide an option to request a CARFAX Canada vehicle history report. These reports can help you review available information about reported accidents, registration records and odometer history, so start by selecting a vehicle from our used inventory.
Where can I find featured used vehicle deals at KW Mitsubishi?
Our Manager's Specials page highlights selected pre-owned vehicles that may feature special pricing or dealership offers. Since featured vehicles and promotions change with inventory, visit our Manager's Specials to see current listings and confirm availability.
Financing, Trade-Ins and Mitsubishi Offers
Can I apply for Mitsubishi financing or leasing online?
Yes, our finance department helps customers explore financing and leasing options for eligible new and pre-owned vehicles, subject to lender requirements. Visit our finance centre to learn about available options and complete an online credit application.
Does KW Mitsubishi offer financing assistance for different credit situations?
Yes, our finance team works with customers who have different credit histories, including those establishing or rebuilding credit. We can help you explore available lending options, although approval is not guaranteed and depends on individual circumstances and lender criteria; visit our financing department to get started.
Can I trade in my current vehicle at KW Mitsubishi?
Yes, we accept vehicle trade-ins and can help assess your current vehicle's value toward your next purchase. Visit our Value Your Trade page to begin the appraisal process and explore your upgrade options.
Where can I find current Mitsubishi offers and estimate my payments?
We provide a specials page for available dealership promotions and a payment calculator to help you estimate potential vehicle payments. Offers, rates and eligibility conditions can change, so review the current details and speak with our finance team before making a purchase decision.
Mitsubishi Service, Tires, Parts and Dealership Information
Can I book a Mitsubishi service appointment online?
Yes, our service department offers online appointment scheduling for routine maintenance, inspections and vehicle repairs. Visit our service booking page to request an appointment with our Mitsubishi service team.
What is the Mitsubishi MICAR ownership program?
MICAR is a Mitsubishi ownership support program designed to help drivers stay informed about maintenance needs and vehicle care through service reminders and ownership resources. Our Mitsubishi Ownership Experience page explains how the program works and how owners can access maintenance information.
Can I shop for tires, genuine Mitsubishi parts and accessories?
Yes, we offer online resources to help you explore replacement tires, Mitsubishi parts and accessories for your vehicle. Visit our tire shopping page or parts and accessories centre, and contact our team to confirm product suitability and availability.
Where is KW Mitsubishi located, and which communities do you serve?
We're located at 2685 Kingsway Drive in Kitchener, Ontario, and welcome customers from Kitchener, Waterloo, Cambridge, Guelph, Elmira, New Hamburg and surrounding communities. Visit our contact page for directions, sales and service contact information, and current dealership hours.
Still have questions? Our KW Mitsubishi team is happy to help with vehicle shopping, financing, trade-ins, Mitsubishi service, tires, parts and accessories. Contact KW Mitsubishi to get started.